After the payment process is completed, we will send you an email receipt with all order and download information, so you can download the installation package and use it for your website.
In addition, you can instantly download the product from the download areaYes, you can change the shipping address for your order. Kindly email our team your order number and updated shipping address. If the order is in transit, the shipping address cannot be changed.If the order is placed, the billing address cannot be changed.Once the order is placed, you are not able to modify. Please speak with one of our team members.We are always delighted to serve you. Once an order is placed, you are not able to cancel or make changes. If there are any issues with your order, please contact us immediately at cservice@mfcbeauty.comIf you receive the wrong item, please contact us immediately. Kindly provide your order number, along with pictures of the items you received (with SKU Number). Please note that order issues must be reported to our team within 7 days of local delivery, and 14 days of international delivery.Oopss, we’re sorry. Please contact us as soon as possible so we can get your items to you. Kindly provide your order number, along with pictures of the items you received (with SKU Number). Please note that order issues must be reported to our team within 7 days of local delivery, and 14 days of international delivery. Items that may be discontinued or out of stock will be given a store credit.Items can sometimes be damaged in transit. Please contact our team immediately. We want to get your order to you as soon as possible. Kindly provide your order number, along with pictures of the items you received (with SKU Number). Please note that order issues must be reported to our team within 7 days of local delivery, and 14 days of international delivery.We currently accept all major credit cards.Yes, discount codes do have expiration dates. Some promo codes cannot be applied with certain items.You can pay for your order with a credit, debit, or gift card.Coupon codes cannot be combined, unless the code is for a specific promotion.We currently do not have a Pro Makeup discount for MUA’s, but we’re working on it. Stay tuned! Sign up for out email list.At checkout, apply your unique giftcard number which will be applied towards your total cart. If the amount is over giftcard total, your remaining balance can be paid with your credit card.Local deliveries may be charged a local delivery fee.
International shipping will be charged shipping fee. Fees will be calculated at
checkout. *Please note that additional fees/ taxes may be charged by your country.Local deliveries can be tracked using the Runnahs App.
International shipping will receive a tracking number.Please send us an email at cservice@makeupfrenzico.com.We currently offer shipping throughout the Bahamas and USA.Due to the nature of cosmetic products, we are unable to offer returns. Please contact our team to speak directly.